What can we help you with ?
Once you have found your item(s), click on the “ADD TO CART” button. Review the item(s) by clicking on the “SHOPPING CART” button on the right top of the page. Click on « PROCEED TO CHECKOUT” to complete your order.
- Bank cards
- Apple Pay
We ship worldwide.
Same day shipping on orders placed prior 15:00 CET on weekdays.
- France : 2-3 weekdays with Colissimo.
- European Union : 2-5 weekdays with Colissimo.
- Outside European Union : 5-10 weekdays with Colissimo.
Once your payment is finalized and your order has been shipped, you will receive a tracking number via email with which you can track your order online.
If you are not satisfied with the product(s) you received, you can return the product(s) concerned within 14 days after receiving it. All you need is to notify us by email at firstname.lastname@example.org specifying your order number and include in the package the return form filled out with accurate informations. The return form will be enclosed with your delivery. In case you did not received one or lost it, please contact us. Returns without proper documentation will not be accepted.
All goods will be inspected. The product(s) must be unworn, without having been tampered and be accompanied by the original labels and packaging in their original condition otherwise we will refuse the package(s) which we will not be held responsible for.
Any returns should be shipped using a service providing a tracking number and insurance as dslinedesign.com is not responsible for delayed or lost package(s).
Please note that the return shipping fees will be at your full charge.
If you are located outside of the European Union, please make sure that there is clearly written “RETURNED GOODS, NO COMMERCIAL VALUE” on the outside of the package.
Please address all returns to the following address :
DSLINE customer service
We usually proceed to the refund the same day we have received the package. However please note that we are legally entitled to process refunds within 14 weekdays. We will credit you via the same payment method you originally used. It can be immediate if you paid via Paypal or can take up from 2 to 5 weekdays for the funds to appears back in your account depending your bank if you paid with your bank card.