What can we help you with ?

Once you have found your item(s), click on the “ADD TO CART” button. Review the item(s) by clicking on the “SHOPPING CART” button on the right top of the page. Click on « PROCEED TO CHECKOUT” to complete your order.

  • Bank cards
  • Paypal
  • Apple Pay
Same day shipping on orders placed prior 15:00 CET on weekdays.

Note : We are not in the office on the weekends. Any overnight orders placed on a Friday will be shipped from our warehouse the following Monday. We also do not ship on bank holidays. Expect your order to be shipped the following business day.

Delivery :
  • France : 2-3 weekdays with Colissimo.
  • European Union : 2-5 weekdays with Colissimo.
  • Outside European Union : 5-10 weekdays with Colissimo.

Free worldwide shipping for all order over 90 Euros.

The costs are automatically calculated depending on the location which the order must be shipped, so the shipping charges can only be provided once you begin the checkout process.

If you are not satisfied with the product(s) you received, you can return the product(s) concerned within 14 days after receiving it. All you need is to notify us by email at contact@dslinedesign.comspecifying your order number and include in the package the return form filled out with accurate informations. The return form will be enclosed with your delivery. In case you did not received one or lost it, please contact us. Returns without proper documentation will not be accepted.

All goods will be inspected. The product(s) must be unworn, without having been tampered and be accompanied by the original labels and packaging in their original condition otherwise we will refuse the package(s) which we will not be held responsible for.

 

Any returns should be shipped using a service providing a tracking number and insurance as dslinedesign.comis not responsible for delayed or lost package(s).

 

Please note that the return shipping fees will be at your full charge.

 

If you are located outside of the European Union, please make sure that there is clearly written “RETURNED GOODS, NO COMMERCIAL VALUE” on the outside of the package.

 

Please address all returns to the following address :

 

DSLINE customer service

8 Avenue de République
94700 Maisons-Alfort
France

We usually proceed to the refund the same day we have received the package. However please note that we are legally entitled to process refunds within 14 weekdays. We will credit you via the same payment method you originally used. It can be immediate if you paid via Paypal or can take up from 2 to 5 weekdays for the funds to appears back in your account depending your bank if you paid with your bank card.

You may cancel or changes your order as long as the order has not been dispatched. To do so, please contact us at contact@dslinedesign.com.

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